We partnered with Lavender Contracts, an independent cleaning business based in the west of Scotland, to transform their digital presence. With no existing website, they needed a professional online hub to capture organic traffic from their growing social media channels - a space to showcase their work, clearly present their services, and provide simple, efficient contact options. During our initial consultation, the business owner explained the challenge of handling a high volume of client enquiries, often repeating the same information across multiple conversations. To address this, we built and integrated an AI-powered support assistant directly into their new website. Trained specifically on Lavender Contracts’ services, pricing, and frequently asked questions, the assistant provides instant, accurate responses to potential clients and encourages direct call bookings for further engagement. This approach not only improved operational efficiency but also elevated the customer experience, ensuring visitors received fast, helpful support at any time and freeing up the business owner to focus on delivering excellent service.